Paddy Power Casino Terms & Conditions

These terms form a binding agreement between you and PPB GE Limited, the company that owns and operates Paddy Power Casino. We hold a licence from the UK Gambling Commission (account number 52819) and offer our casino services to customers in Great Britain under that licence. By registering, you confirm that you have read what follows and accept it.

You must be at least 18 years old. That is not negotiable, and we may ask for proof of age at any point. You must also be physically located in the UK when you play, and you may not use the site where online gambling is not lawful. Accounts are for personal, recreational use only; if you are acting on behalf of a business or another person, you cannot hold an account with us.

Everything is priced and settled in pounds sterling (GBP). We do not run accounts in other currencies.

Every promotion carries its own rules, and those rules sit alongside these terms. Where they conflict, the specific promotion wins. Read the small print before you opt in, because we will hold you to it and so will the regulator.

Current examples show how this works in practice. A welcome offer may reward a £10 qualifying bet on Paddy Power Live Roulette with 50 Golden Chips worth 10p each, with no wagering requirement attached. Another may give a £5 free-gameshow bonus after you bet £10 on eligible gameshows, with a 1x requirement. Unless a promotion says otherwise, bonuses expire after 7 days. Games contribute differently to any requirement, and maximum bet limits can apply while a bonus is active.

Only one welcome offer is available per person, household, device and payment method. If we find bonus abuse, such as collusion, opening multiple accounts or betting patterns designed to guarantee profit regardless of outcome, we may remove the bonus and any winnings it produced.

We do our best to keep the service running, but we cannot promise uninterrupted access. To the extent the law allows, we are not liable for losses caused by internet failures, third-party services, events outside our control, or indirect and consequential loss. Nothing here limits liability that cannot lawfully be limited, nor affects your statutory rights.

Unhappy with something? Contact customer support first through our contact page, and we will investigate and reply promptly. If we cannot resolve it within eight weeks, or you disagree with our final answer, you may refer the dispute to an approved alternative dispute resolution provider. You can also raise concerns with the UK Gambling Commission, although it does not settle individual disputes.

These terms are governed by the laws of England and Wales, and the courts there have jurisdiction, subject to any mandatory rights you hold elsewhere in the UK. We may update the terms to reflect legal, regulatory or product changes. Material changes will be notified to you, and continued play after the effective date means you accept the revised version.

One person, one account. Please do not open a second profile, even if you have forgotten your login or have been restricted on the first. Duplicate accounts may be closed and any winnings or bonuses linked to them withheld.

When you register you must give truthful details: your real name, date of birth, address and a working email. If something changes, update it promptly. Keep your password private. Anything done through your account is treated as done by you, so tell us straight away if you suspect someone else has gained access, and we will secure it. Lending or selling an account to a third party is forbidden.

We verify every customer. Expect to be asked for identity documents and, sometimes, proof of address or source of funds. Verification is a legal requirement, not a sign that anything is wrong, and your data is handled as described in our Privacy Policy.

Gambling should stay fun. You can set deposit limits, take a break, or self-exclude from your account settings at any time, and we may also impose limits or restrictions if we think you are at risk. Our Responsible Gambling page explains the tools in full. For free, confidential support, contact GamCare on 0808 8020 133 or visit https://www.gamcare.org.uk.

You can close your account whenever you like by contacting customer support; we will return any withdrawable balance after checks. We may close an account too, for breach of these terms, legal or regulatory reasons, or prolonged inactivity. If an account has been dormant for an extended period, we will try to contact you and return remaining funds before treating it as dormant.

Our games come from established studios, including Playtech, Evolution, Pragmatic Play, NetEnt and Big Time Gaming, and outcomes are determined by certified random number generators or, in live games, by the real-time action at the table. Play them as intended.

You must not use bots, scripts, software that predicts results, or any exploit of a technical fault. You must not collude with other players, launder money, chargeback legitimate deposits, or abuse our staff. If a game malfunctions, all affected bets and payouts may be voided, and we will credit back stakes where appropriate.

Where we reasonably suspect breach of these rules, we can suspend or close the account, withhold balances while we investigate, and report matters to the authorities as the law demands. We will tell you the outcome unless the law prevents us.

The minimum deposit is £10. Methods available to you include debit and credit card, Visa, Apple Pay, bank transfer, Skrill and others shown in the cashier; the list you see when logged in is the definitive one. We do not charge a fee for deposits or withdrawals, although your bank or payment provider might. Credit cards are subject to the restrictions set by UK regulation.

Deposits must come from a payment method registered in your own name. Withdrawals are returned, wherever possible, to the method you used to deposit. Timings depend on the route: withdrawals to a Visa debit or prepaid card, or to a card linked through Apple Pay, can arrive within 4 hours if the card is eligible, while standard debit card withdrawals usually take two to three working days and occasionally up to five. Bank transfers can take longer, and your first bank-transfer withdrawal will not be processed until we hold the identity documents we need.

We may hold or reverse a payment while we complete security, anti-money-laundering or fraud checks. If you request a withdrawal and have not yet verified your account, expect to be asked for documents before funds are released.