Updated
Responsible Gambling at Paddy Power
Gambling should stay fun
Casino play is entertainment, not a way to earn money. We hold a UK Gambling Commission licence (number 52819), and that licence obliges us to look after the people who play with us. We take that seriously.
Only adults may gamble here. You must be 18 or over to open an account, deposit or play, and we verify age and identity before we allow withdrawals. Never gamble with money you need for rent, bills or food. Set a budget before you log in, and treat anything you spend as the price of an evening's entertainment.
Tools you can switch on today
You do not have to wait for a problem before using our controls. They are there for everyone, and you can find them in your account settings.
- Deposit limits: cap what you add per day, week or month.
- Loss limits: stop play once your losses reach a figure you choose.
- Session limits: decide in advance how long a single visit can last.
- Reality checks: regular pop-up reminders showing how long you have been playing.
- Cooling-off: a short break from your account, from a few days up to several weeks.
- Self-exclusion: a longer, firm block on your account when you want to stop for good.
Requests to lower a limit take effect straight away. Raising one is deliberately slower, so a heated moment cannot undo a sensible decision. Our minimum deposit is £10, and you are never pushed to pay in more than you planned.
A quick honest self-check
Ask yourself, and answer truthfully:
- Do I gamble with money I cannot afford to lose?
- Have I tried to win back losses by playing more?
- Do I feel guilty or secretive about my play?
- Has gambling caused arguments or money worries?
- Have I struggled to stop when I wanted to?
A single yes is a reason to review your habits. Several yes answers suggest it is time to act: set firm limits, self-exclude, or speak to a specialist service.
Where to get help in the UK
Free, confidential support is available at any hour. Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for advice, counselling and live chat. You can also reach our team through our contact page, and details on how we handle your information are in our privacy policy.
Worried about someone else? Encourage them to speak up, and consider blocking tools on shared devices so gambling sites are harder to reach for anyone who wants distance from them.
When it stops being a game
Problem gambling rarely announces itself. It creeps in. Watch for these signs in yourself or someone close to you:
- Spending more time or money than you meant to
- Chasing losses with bigger bets
- Borrowing, or hiding how much you gamble
- Feeling anxious, irritable or low when you are not playing
- Neglecting work, family or friends
- Gambling to escape stress or bad moods
Recognise any of these? Pause. Talk to someone. Use a limit or take a break before the habit decides for you.